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Consultez nos ressources d'aide pour trouver des informations sur l'expédition, les retours, la garantie, les commandes, les modes de paiement, nos produits, votre compte client, les questions générales et le service client chez Nooz Optics. Trouvez des réponses aux questions fréquemment posées et contactez-nous pour toute assistance supplémentaire.


Ressources d'aide pour Nooz Optics - Expédition, Retours, Garantie et plus encore

ResourcesCategory - Help - Slug

ResourcesCategory - Help - Page

ResourcesCategory - Help - Label

CubeSend - Icon

ResourcesCategory - Help - Shipping - Label

Informations sur nos services d’expédition et livraison.

ResourcesCategory - Help - Shipping - SubLabel

ResourcesCategory - Help - Shipping and Delivery

ArrowsExchange - Icon

Returns and Exchanges - Label

Resource Category - Help - Returns and Exchanges - Sublabel

Resource Category - Help - Returns and Exchanges

CircleCheck - Icon

ResourcesCategory - Help - Warranty - Label

Un problème avec vos Nooz? Notre équipe s'en occupe!

ResourcesCategory - Help - Warranty - SubLabel

ResourcesCategory - Help - Warranty

Listcheck - Icon

ResourcesCategory - Help - Order - Label

ResourcesCategory - Help - Order - SubLabel

ResourcesCategory - Help - Order

CreditCard - Icon - xl

ResourcesCategory - Help - Payment - Label

ResourcesCategory - Help - Payment - SubLabel

ResourcesCategory - Help - Payment

Eyeglass - Icon

Products - Label

Tout ce qu'il faut savoir sur nos produits

Resource Category - Help - Products - Sublabel

Resource Category - Help - Products

User - Icon

ResourcesCategory - Help - Account - Label

ResourcesCategory - Help - Account - SubLabel

ResourcesCategory - Help - Account

Help - icon

General Questions - Label

Informations sur nos produits, nos conditions de vente, ou notre site web

Resource Category - Help - General Questions - Sublabel

Resource Category - Help - General Questions

Des questions ? Nous sommes là pour vous !

ResourcesCategory - Help - Sublabel

ResourcesCategory - Help

How do I place an order - body

How do I place an order - Label

How do I place an order - Topic

Are Nooz glasses suitable for astigmatism - body

Les lunettes Nooz sont-elles adaptées aux astigmates ?

Are Nooz glasses suitable for astigmatism - Label

Are Nooz glasses suitable for astigmatism - Topic

How to track my order - body

How to track my order - Label

How to track my order - Topic

How to proceed if I forgot my username - body

Comment procéder si j'ai oublié mon mot de passe ?

How to proceed if I forgot my username / password - Label

How to proceed if I forgot my username / password - Topic

How to update my personal information - body

Comment mettre à jour mes informations personnelles ?

How to update my personal information - Label

How to update my personal information - Topic

How can I proceed with an exchange / return - body

Comment procéder à un échange / remboursement ?

How can I proceed with an exchange/refund- Label

How can I proceed with an exchange/refund - Topic

Can I modify my shipping address - body

Puis-je modifier mon adresse de livraison?

Can I modify my shipping address - Label

Can I modify my shipping address - Topic

Are taxes included - body

Are taxes included - Label

Are taxes included - Topic

How can I use my warranty coupon - body

Comment puis-je utiliser mon coupon de garantie?

How can I use my warranty coupon - Label

How can I use my warranty coupon - Topic

Are purchases made on Amazon covered by the warranty - body

Les achats effectués sur Amazon sont-ils couverts par la garantie ?

Are purchases made on Amazon covered by the warranty - Label

Are purchases made on Amazon covered by the warranty - Topic

Are purchases made in store covered by the warranty - body

Les achats effectués en magasin sont-ils couverts par la garantie?

Are purchases made in store covered by the warranty - Label

Are purchases made in store covered by the warranty - Topic

What are Nooz warranty conditions - body

Quelles sont les conditions de garantie de Nooz?

What are Nooz warranty conditions - Label

What are Nooz warranty conditions - Topic

Warranty - Topic

How do I contact Nooz customer service  - body

Comment contacter le service client de Nooz ?

How do I contact Nooz customer service - Label

How do I contact Nooz customer service - Topic

My payment has been refused, what should I do - body

Mon paiement a été refusé, que dois-je faire?

My payment has been refused

My payment has been refused, what should I do - Topic

What should I do if I’ve been charged twice - body

Que dois-je faire si j'ai été facturé deux fois?

What should I do if I’ve been charged twice - Label

What should I do if I’ve been charged twice - Topic

How can I use my coupon / discount code - body

Comment puis-je utiliser mon coupon / code de réduction?

How can I use my coupon / discount code - Label

How can I use my coupon / discount code - Topic

Customs fees and import taxes - body

Customs fees and import taxes - Label

Customs fees and import taxes - Topic

What is the difference between reading glasses and prescription glasses- body

Quelle est la différence entre des lunettes de lecture et des lunettes de vue, et comment savoir lesquelles me conviennent le mieux ?

What is the difference between reading glasses and prescription glasses and how do I know which one is right for me - Topic

What is the difference between reading glasses and prescription glasses, and how do I know which one is right for me - Topic

What materials are used to make your eyewear - body

Quels sont les matériaux utilisés pour fabriquer vos lunettes ?

What materials are used to make your eyewear - Label

What materials are used to make your eyewear - Topic

Can I get prescription lenses with your eyewear - body

Est-ce que je peux adapter les verres Nooz à ma prescription ?

Can I adapt Nooz lenses to my prescription - Label

Can I get prescription lenses with your eyewear - Topic

Are Nooz glasses suitable for myopia - body

Les lunettes Nooz sont-elles adaptées à la myopie?

Are Nooz glasses suitable for myopia - Label

Are Nooz glasses suitable for myopia - Topic

Is it possible to have 2 different diopters on each lens - body

Est-il possible d'avoir 2 dioptries différentes sur chaque verre ?

Is it possible to have 2 different diopters on each lens - Label

Is it possible to have 2 different diopters on each lens - Topic

Do I need to create an account to make a purchase - body

Dois-je créer un compte pour effectuer un achat ?

Do I need to create an account to make a purchase - Label

Do I need to create an account to make a purchase - Topic

How do I create my Nooz account - body

How do I create my Nooz account - Label

How do I create my Nooz account - Topic

How to change my password - body

How to change my password - Label

How to change my password - Topic

How to add a new address - body

How to add a new address - Label

How to add a new address - Topic

How to register or unsubscribe from the newsletter - body

Comment s'inscrire ou se désinscrire de la newsletter ?

How to register or unsubscribe from the newsletter - Label

How to register or unsubscribe from the newsletter - Topic

How to change my address - body

How to change my address - Label

How to change my address - Topic

What benefits do I get by creating an account - body

Quels sont les avantages de la création d'un compte ?

What benefits do I get by creating an account - Label

What benefits do I get by creating an account - Topic

How is the personal information of my account used - body

Comment les informations personnelles de mon compte sont-elles utilisées ?

How is the personal information of my account used - Label

How is the personal information of my account used - Topic

Do you have a physical store I can visit - body

Avez-vous un magasin physique que je peux visiter?

Do you have a physical store I can visit - Label

Do you have a physical store I can visit - Topic

Which frame should I choose according to my face shape - body

Quelle monture dois-je choisir en fonction de la forme de mon visage ?

Which frame should I choose according to my face shape - Label

Which frame should I choose according to my face shape - Topic

How to take care of my Nooz - body

How to take care of my Nooz - Label

How to take care of my Nooz - Topic

What is the difference between reading glasses and prescription glasses - body

Quelle est la différence entre les lunettes de lecture et les lunettes sur ordonnance?

What is the difference between reading glasses and prescription glasses - Label

What is the difference between reading glasses and prescription glasses - Topic

Can I get a discount on my purchase - body

Puis-je obtenir une réduction sur mon achat ?

Can I get a discount on my purchase - Label

Can I get a discount on my purchase - Topic

What is your privacy policy - body

Quelle est votre politique en matière de protection de la vie privée ?

What is your privacy policy - Label

What is your privacy policy - Topic

What payment methods do you accept - body

Quels sont les modes de paiement acceptés?

What payment methods do you accept - Label

What payment methods do you accept - Topic

Do you offer gift cards - body

Do you offer gift cards - Label

Do you offer gift cards - Topic

How do I know when an out of stock item will be available - body

Comment savoir quand un article en rupture de stock sera disponible ?

How do I know when an out of stock item will be available - Label

How do I know when an out of stock item will be available - Topic

Can I cancel or modify my order - body

Can I cancel or modify my order - Label

Can I cancel or modify my order - Topic

How do I know if my order has been taken into account - body

Comment savoir si ma commande a été prise en compte ?

How do I know if my order has been taken into account - Label

How do I know if my order has been taken into account - Topic

How long does it take to process a return - body

How long does it take to process a return - Topic

FAQs

Des questions ? Nous sommes là pour vous !

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