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Consult our help resources for information on shipping, returns, warranty, orders, payment methods, our products, your customer account, general inquiries, and customer service at Nooz Optics. Find answers to frequently asked questions and contact us for any additional assistance.


Help Resources for Nooz Optics - Shipping, Returns, Warranty, and More

ResourcesCategory - Help - Slug

ResourcesCategory - Help - Page

ResourcesCategory - Help - Label

CubeSend - Icon

ResourcesCategory - Help - Shipping - Label

Any information about our shipping and delivery services.

ResourcesCategory - Help - Shipping - SubLabel

ResourcesCategory - Help - Shipping and Delivery

ArrowsExchange - Icon

Returns and Exchanges - Label

Resource Category - Help - Returns and Exchanges - Sublabel

Resource Category - Help - Returns and Exchanges

CircleCheck - Icon

ResourcesCategory - Help - Warranty - Label

A problem with your Nooz? Our team takes care of it!

ResourcesCategory - Help - Warranty - SubLabel

ResourcesCategory - Help - Warranty

Listcheck - Icon

ResourcesCategory - Help - Order - Label

ResourcesCategory - Help - Order - SubLabel

ResourcesCategory - Help - Order

CreditCard - Icon - xl

ResourcesCategory - Help - Payment - Label

Any information about our forms of payment

ResourcesCategory - Help - Payment - SubLabel

ResourcesCategory - Help - Payment

Eyeglass - Icon

Products - Label

Resource Category - Help - Products - Sublabel

Resource Category - Help - Products

User - Icon

ResourcesCategory - Help - Account - Label

ResourcesCategory - Help - Account - SubLabel

ResourcesCategory - Help - Account

Help - icon

General Questions - Label

Information about our products, terms of sale, or website

Resource Category - Help - General Questions - Sublabel

Resource Category - Help - General Questions

ResourcesCategory - Help - Sublabel

ResourcesCategory - Help

How do I place an order - body

How do I place an order - Label

How do I place an order - Topic

Are Nooz glasses suitable for astigmatism - body

Are Nooz glasses suitable for astigmatism?

Are Nooz glasses suitable for astigmatism - Label

Are Nooz glasses suitable for astigmatism - Topic

How to track my order - body

How to track my order - Label

How to track my order - Topic

How to proceed if I forgot my username - body

How to proceed if I forgot my username / password - Label

How to proceed if I forgot my username / password - Topic

How to update my personal information - body

How to update my personal information - Label

How to update my personal information - Topic

How can I proceed with an exchange / return - body

How can I proceed with an exchange/refund- Label

How can I proceed with an exchange/refund - Topic

Can I modify my shipping address - body

Can I modify my shipping address - Label

Can I modify my shipping address - Topic

Are taxes included - body

Are taxes included - Label

Are taxes included - Topic

How can I use my warranty coupon - body

How can I use my warranty coupon - Label

How can I use my warranty coupon - Topic

Are purchases made on Amazon covered by the warranty - body

Are purchases made on Amazon covered by the warranty?

Are purchases made on Amazon covered by the warranty - Label

Are purchases made on Amazon covered by the warranty - Topic

Are purchases made in store covered by the warranty - body

Are purchases made in store covered by the warranty?

Are purchases made in store covered by the warranty - Label

Are purchases made in store covered by the warranty - Topic

What are Nooz warranty conditions - body

What are Nooz warranty conditions - Label

What are Nooz warranty conditions - Topic

Warranty - Topic

How do I contact Nooz customer service  - body

How do I contact Nooz customer service - Label

How do I contact Nooz customer service - Topic

My payment has been refused, what should I do - body

My payment has been refused, what should I do?

My payment has been refused

My payment has been refused, what should I do - Topic

What should I do if I’ve been charged twice - body

What should I do if I’ve been charged twice?

What should I do if I’ve been charged twice - Label

What should I do if I’ve been charged twice - Topic

How can I use my coupon / discount code - body

How can I use my coupon / discount code - Label

How can I use my coupon / discount code - Topic

Customs fees and import taxes - body

Customs fees and import taxes - Label

Customs fees and import taxes - Topic

What is the difference between reading glasses and prescription glasses- body

What is the difference between reading glasses and prescription glasses, and how do I know which one is right for me?

What is the difference between reading glasses and prescription glasses and how do I know which one is right for me - Topic

What is the difference between reading glasses and prescription glasses, and how do I know which one is right for me - Topic

What materials are used to make your eyewear - body

What materials are used to make your eyewear?

What materials are used to make your eyewear - Label

What materials are used to make your eyewear - Topic

Can I get prescription lenses with your eyewear - body

Can I adapt Nooz lenses to my prescription?

Can I adapt Nooz lenses to my prescription - Label

Can I get prescription lenses with your eyewear - Topic

Are Nooz glasses suitable for myopia - body

Are Nooz glasses suitable for myopia - Label

Are Nooz glasses suitable for myopia - Topic

Is it possible to have 2 different diopters on each lens - body

Is it possible to have 2 different diopters on each lens?

Is it possible to have 2 different diopters on each lens - Label

Is it possible to have 2 different diopters on each lens - Topic

Do I need to create an account to make a purchase - body

Do I need to create an account to make a purchase?

Do I need to create an account to make a purchase - Label

Do I need to create an account to make a purchase - Topic

How do I create my Nooz account - body

How do I create my Nooz account - Label

How do I create my Nooz account - Topic

How to change my password - body

How to change my password - Label

How to change my password - Topic

How to add a new address - body

How to add a new address - Label

How to add a new address - Topic

How to register or unsubscribe from the newsletter - body

How to register or unsubscribe from the newsletter?

How to register or unsubscribe from the newsletter - Label

How to register or unsubscribe from the newsletter - Topic

How to change my address - body

How to change my address - Label

How to change my address - Topic

What benefits do I get by creating an account - body

What benefits do I get by creating an account?

What benefits do I get by creating an account - Label

What benefits do I get by creating an account - Topic

How is the personal information of my account used - body

How is the personal information of my account used?

How is the personal information of my account used - Label

How is the personal information of my account used - Topic

Do you have a physical store I can visit - body

Do you have a physical store I can visit?

Do you have a physical store I can visit - Label

Do you have a physical store I can visit - Topic

Which frame should I choose according to my face shape - body

Which frame should I choose according to my face shape?

Which frame should I choose according to my face shape - Label

Which frame should I choose according to my face shape - Topic

How to take care of my Nooz - body

How to take care of my Nooz - Label

How to take care of my Nooz - Topic

What is the difference between reading glasses and prescription glasses - body

What is the difference between reading glasses and prescription glasses?

What is the difference between reading glasses and prescription glasses - Label

What is the difference between reading glasses and prescription glasses - Topic

Can I get a discount on my purchase - body

Can I get a discount on my purchase - Label

Can I get a discount on my purchase - Topic

What is your privacy policy - body

What is your privacy policy - Label

What is your privacy policy - Topic

What payment methods do you accept - body

What payment methods do you accept - Label

What payment methods do you accept - Topic

Do you offer gift cards - body

Do you offer gift cards - Label

Do you offer gift cards - Topic

How do I know when an out of stock item will be available - body

How do I know when an out of stock item will be available?

How do I know when an out of stock item will be available - Label

How do I know when an out of stock item will be available - Topic

Can I cancel or modify my order - body

Can I cancel or modify my order - Label

Can I cancel or modify my order - Topic

How do I know if my order has been taken into account - body

How do I know if my order has been taken into account?

How do I know if my order has been taken into account - Label

How do I know if my order has been taken into account - Topic

How long does it take to process a return - body

How long does it take to process a return?

How long does it take to process a return - Label

How long does it take to process a return - Topic

What happens if my order arrives damaged or defective - body

What happens if my order arrives damaged or defective?

What happens if my order arrives damaged or defective - Label

What happens if my order arrives damaged or defective - Topic

Who pays for return shipping - body

Who pays for return shipping - Label

Who pays for return shipping - Topic

What is your return policy - body

What is your return policy - Label

What is your return policy - Topic

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